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How TalkingPoint for Pathology is driving reporting at the Countess of Chester Hospital

The Pathology Department at the Countess of Chester Hospital (CoCH), (Trust-wide users of TalkingPoint Digital Dictation since 2009) has implemented the “TalkingPoint for Pathology” speech recognition workflow solution.

“I think TalkingPoint with speech recognition is a great benefit – it has greatly improved my turnaround times. Before, if I dictated something, it may take the secretaries 24 hours to type it up. Whereas now, I just dictate my report and it is done instantly,” comments Dr Jackie Elder, Consultant Histopathologist & Head of Cellular Pathology, Countess of Chester Hospital. Continues Jackie: “We have been working with GHG to look at the speech driven workflow primarily with histology reports, cytology reports and post mortem reports.” 

Producing over 20,000 pathology reports a year, there are 7 TalkingPoint users in the Pathology Department at CoCH. The majority of the department’s reports are now created using speech recognition, with histology cases taking from 10 seconds to 2-3 minutes to dictate. Post mortem reports, depending on the complexity of the case, take from 4 mins to 15-20 minutes to dictate.

Jackie adds: “The terminology used in post mortem reports is slightly different to histology reports – it is more like a story so you use ‘normal English’ as well as medical terms. The voice recognition is managing this well.”

The introduction of TalkingPoint’s workflow system at CoCH allows Pathologists to dictate reports, view and digitally sign-off the report in real time.

Since moving to TalkingPoint’s speech solution, the secretarial team is managing the workload of typing the macro reports and digital dictations, with reduced backlogs.

Click here to read the full case study or to learn more about TalkingPoint for Pathology, please contact us today on 01908 565 663.

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