TalkingPoint

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Maintenance

GHG offers a full Maintenance Service for all TalkingPoint branded products and many of the third party software products it sells.

Annually renewed TalkingPoint Maintenance Contracts can be purchased for a single economic annual fee to cover the following:

  • 24-7 online support
  • E-mail and telephone support 
  • Product upgrades and improvements.

 

TalkingPoint Maintenance Contracts ensure your product is kept up-to-date and fully supported for a single economic annual fee.

In addition to e-mail and telephone support, maintained cutomers benefit from 24-7 support available from our Product Database on this Site. The Product Database includes:

  • Product improvements so you can keep up to date with what is changing
  • Frequently asked questions to give you instant answers
  • Trouble shooting guides to remedy incorrect installations and settings
  • Current problems with workarounds if available
  • Fixed problems with downloads available.

GHG's aim is to provide its maintained customers 24-7 self-service support from this site.  Of course, if your question or problem is not answered in the Product Database, you can e-mail our support team, or in the unlikely case of emergency, place a call.
 

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