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GHG Offers a full Maintenance Service for all of its own products and many of the third party software products it sells.
Annually renewed TalkingPoint Maintenance Contracts can be purchased for a single economic annual fee to cover the following:
24-7 On-line support
E-mail and telephone support
Product upgrades and improvements.
TalkingPoint Maintenance Contracts ensure your product is kept up-to-date and fully supported for a single economic annual fee.
In addition to e-mail and telephone support, maintained cutomers benefit from 24-7 support available from our Product Database on this Site. The Product Database includes:
Product Improvements so you can keep up to date with what is changing
Frequently asked questions to give you instant answers
Trouble Shooting guides to remedy incorrect installations and settings
Current Problems with workarounds if available
Fixed problems with downloads available.
GHG's aim is to provide its maintained customers 24-7 self-service support from this site. Of course, if your question or problem is not answered in the Product Database, you can e-mail our support team, or in the unlikely case of emergency, place a call.
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