TalkingPoint supports Police officer
When Thames Valley Police Partnership Inspector Andy Gray was diagnosed with RSI over ten years ago he couldn’t have predicted how changing his methods of working could help him to remain in his post. The answer lay in the introduction to his work environment of TalkingPoint speech recognition software.
A sufferer of Cubital Tunnel Syndrome, one of the many forms of RSI, Andy suffers constant pain in both arms and hands, rendering him practically incapable of driving a pc using the traditional method via a mouse and keyboard.
Andy’s role required him to undertake the majority of his work using the computer. It had become so impossible for Andy to use the mouse and keyboard to undertake even simple tasks that he knew unless he could find a solution he may well be unable to continue working. It was through a colleague that he first heard about Access To Work, an organisation that can help when health or disability affects work performance. Following a thorough assessment of Andy’s needs they recommended TalkingPoint speech recognition as a way to help Andy undertake his job on a daily basis.
“If I’m honest I couldn’t do my job without TalkingPoint, and would most likely be on certified sick. I do not want to be unfit for work as I have a contribution to make and I want to do it to the best of my ability. TalkingPoint’s speech recognition technology has allowed me to do this.” said Andy. Andy uses his voice to do about 90% of his work on the pc. Andy went to say, “If I had slightly more time I’m sure I could get this percentage higher but in reality I have a really busy role as a Partnership Liaison Inspector and its only time constraints that prevent me getting the absolute maximum benefit out of the TalkingPoint product. This is my next challenge.”
Within only six months Andy saw his productivity improve massively with the support of speech technology. The solution created by TalkingPoint works with the well known and established Dragon speech engine and is proving to have dramatic results in a number of market sectors including medical, legal and construction. TalkingPoint creates workflows to deliver a user friendly voice interface tht is highly intuitive to users needs.
